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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan company I have used

The whole experience of applying for a Rate Setter loan is simple. Completing online application forms and information explained well. Kept up to date with the progress of the application and a quick decision made. I have used Rate Setter a few times now and 100% with the experience Reviewed on: 11th June 2020

Outstanding!

I have found rare setter great as a lender. It is so easy to access my account to keep track on my payments that I’ve made it’s very easy to understand and well set out. It offers you all the information you need to know without over doing it and gives you the options that are relevant. They have been great to keep on top of my payments and great to get in touch with if there is any problems that ever occur. I would 100% recommended them to family and friends. You get what it says and no unexpected additions! Reviewed on: 11th June 2020

Amazing

This provide is quick, simple and accessible. I have used this company over the last few years, never had a problem with them. They’re really good Reviewed on: 11th June 2020

Very good to use

Very easy to apply and very quick response to your application and funds in to your account the next day Reviewed on: 11th June 2020

Ratesetter

Service was Quick and easy to use. Website is easy to navigate. You can see your payment plan and outstanding balance easily. Options to make a higher payment or pay off the amount in full are also easy to find Reviewed on: 11th June 2020

No hassle

Straight forward service from start to finish. One of the lowest apr. Immediate bank transfer easy to pay direct debit instalments. Would recommend and use again in the future. Reviewed on: 11th June 2020

Very helpful!

So helpful! They couldn’t do enough to help me out. Reviewed on: 11th June 2020

Excellent service

Excellent service, easy to navigate website. Reviewed on: 11th June 2020

Superb

fantastic service. Fast. Easy. And very fair. Felt very reassured. Great info on the borrowings on the website. 100% top service. Reviewed on: 11th June 2020

Great company

Assisted me with no issues when another lender wouldnt Reviewed on: 11th June 2020

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