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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and fast loan

Excellent customer service , quick and easy Reviewed on: 11th June 2020

Really quick application and monies transferred fast

Easy to apply and simple transfer of monies Reviewed on: 11th June 2020

Brilliant

Brilliant company had no problems good Interest rates Reviewed on: 11th June 2020

Great service

As above,a great service,very competitive and would recommend and use again. Reviewed on: 11th June 2020

Great loan perfect for me

I liked that I was able to change dates of the loan repayments easily online Reviewed on: 11th June 2020

Quick and easy

Working with rate setter was a smooth process. Everything was quick and easy. Reviewed on: 11th June 2020

Ratesetter

Such a fast, friendly and reliable service, with simple secure access to accounts online. Reviewed on: 11th June 2020

Consumer Credit Awards 2020

I have good experience with RateSatter,good costumer service..I can recomend for anyone. Reviewed on: 11th June 2020

Loan

Easy to apply and decision was with on a few hours, no hassle no phone application every thing done on line Reviewed on: 11th June 2020

Always seem to be a good company to deal with

The overall experience for me has been very good Reviewed on: 11th June 2020

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