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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

As good rates as high st lenders without the hassle Reviewed on: 11th June 2020

Always delivered for me

I have used ratesetter 3 times and always been very simple to apply, quick to get loans and the online account is very easy to use and understand. What else do you need? Oh yes good rates Reviewed on: 11th June 2020

Super service!

Really easy application process. No hassle, quick decision. Very impressed! Will definitely recommend to family and friends! Reviewed on: 11th June 2020

Very quick and easy to use

Not a bad word about them it’s very simple and easy to use website Reviewed on: 11th June 2020

Rate setter

I was struggling with budgeting my money, I had a couple of finances on the go, and kept missing payments, I contacted rate setter for a small loan for a car, and I explained my situation, the lady I spoke to was absolutely amazing, and had offered me a consolidation loan, she sat on the phone with me for hours and worked out how much I was paying for all of the finances ect, and then worked out how cheap the monthly payments would be if I got a loan from them and paid everything off, that way I only had one payment to keep track off which was a lot easier, my credit score has gone from a dredded 200 upto an amazing 498, which has allowed me to get a house, a car and a motorcycle, and I haven't missed one single payment! I couldn't thank the team enough for everything they have done for me! Absolutely amazing work thank you ever so much!! Reviewed on: 11th June 2020

The best company

GOOD company and very good costume service i racomande this company thank you ratesetter Reviewed on: 11th June 2020

Very good to deal with.

Simple and straightforward application process and all managed online so extremely convenient. Reviewed on: 11th June 2020

Fantastic loan company

We were desperate for some money for a new car and Ratesetter was easy to apply with quick money transfer! Reviewed on: 11th June 2020

Very fast, friendly and efficient service

The process of applying and receiving the loan was made very straightforward both online and when necessary with very helpful phone support. Managing my account has been very busy using the online portal. Reviewed on: 11th June 2020

Fast, effieicent and great customer service

From the initial application right through to now, I have nothing but praise for Ratesetter. Excellent communication and speedy responses to questions. Overall brilliant. Reviewed on: 11th June 2020

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