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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple and straightforward

Quick and easy no messing about needed a loan to move house as my savings went on a car a few weeks before needing to move. Reviewed on: 11th June 2020

Brilliant

Always been very helpful and so kind Reviewed on: 11th June 2020

So easy to borrow or lend money.

This is better than your bank if you want to borrow money. Reviewed on: 11th June 2020

Ratesetter

Great company very helpful would highly recommend this company Reviewed on: 11th June 2020

Good APR.

Needed a loan like ASAP. I've completed a quote, gor an email in which they were telling me that they accepted and on a good APR and next day yhe money were in my account. Reviewed on: 11th June 2020

Ratesetter customer service

I found Ratesetter online borrowing service so quick and easy to up. The application process was straightforward and I received my money straightaway. Their online platform is very easy to navigate and you can always keep track of your account. Reviewed on: 11th June 2020

Rate Setter

quick and easy to use, excellent interest rates Reviewed on: 11th June 2020

Great Rates and easy to use website.

This is a brilliant company! When looking for my loan, these guys had the best rates by far. Also the website was easy to follow and informative. Nothing to put you off here. When deciding to go forward with the loan, communications were superb, sending proof of income was a doddle and the money was in my account promptly Now I can log in and check the status of my repayments etc and can see exactly where I’m up to. I cannot sing their praises enough! Reviewed on: 11th June 2020

Good service

No questions asked no query is too big or small Reviewed on: 11th June 2020

Great

Very good experience no issues what so ever highly recommend! Reviewed on: 11th June 2020

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