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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loans

Its very good company get loans and very good custemer service Reviewed on: 11th June 2020

Amazing company, easy access, easy website

Ratesetter has really helped me on a few occasions when needing to increase a loan. Easy to use, quick decisions and money into my account quickly. Highly recommend Reviewed on: 11th June 2020

easy people to deal with

I required a loan got it quickly and efficiently Reviewed on: 11th June 2020

Great Bank alternative

Much lower interest rate and flexibility than a regular bank loan Reviewed on: 11th June 2020

Simply the best

Easy to use , very fast friendly service Reviewed on: 11th June 2020

Helpful When Needed Most

Was getting denied by many lenders for a relief loan. RateSetter offered me a loan for what i needed and at a fair APR for my age/credit rating! Reviewed on: 11th June 2020

Can not fault rate-setter

Applying for a medium sized loan (£2900) was really straight forward. A very competitive rate and manageable monthly repayments with the flexibility of early repayment. Reviewed on: 11th June 2020

Simple to manage and good rates

Ratesetter has the easiest online management platform I have come across. Reviewed on: 11th June 2020

Stress free set up

Applying and setting up my rate setter loan was an easy process. They were helpful with any questions I had and from apply to receiving my loan was quick and stress free. Highly recommend rate setter to anyone. Reviewed on: 11th June 2020

Ratesetter

Great experience with RateSetter Very helpful and consistent Reviewed on: 11th June 2020

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