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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14023 reviews)

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4.93

Based on 14,023 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14023)

Great lender

East, fast and worthwhile. Better rates than other lenders Reviewed on: 11th June 2020

Absolutely recommend

The experience was quick, easy and all the documents are easy to understand and the website is great to use. Reviewed on: 11th June 2020

Rate Setter

I have used rate setter loans’s a couple of times to help consolidate some of the debts I have and I can say they are an outstanding company with excellent customer service and I would highly recommend them, I received the loan with in a couple of days with no hassle at all, a brilliant company that I would highly recommend for anyone wanting to get a quick loan with absolutely no hassle. Reviewed on: 11th June 2020

Great quick and easy

Fast and easy process and money quickly in the bank great rates will defo use again and I always recommend to family and friends Reviewed on: 11th June 2020

Ratesetter for consumer credit awards 2020

Quick, no hassle money lending. Reviewed on: 11th June 2020

Great customer service

the time I have been with rate setter i have had no problems, when I have phoned to ask a question the customer service has been excellent. Reviewed on: 11th June 2020

Quick and fair

Any dealings with Ratesetter have been quick and polite. Reviewed on: 11th June 2020

Straightforward, Good clear and precise

Ratesetter are straightforward, clear and precise about the terms and conditions and everything is explained fully. Helpful customer services when I had to update my details as well. Reviewed on: 11th June 2020

Speedy service

Good service provided in a timely manner. Reviewed on: 11th June 2020

Easy lending

Getting a loan with RateSetter couldn't be easier. The process was straightforward, the approval came quickly, and the money was in my account within a day. I can't speak highly enough of them. Reviewed on: 11th June 2020

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