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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy lending

Getting a loan with RateSetter couldn't be easier. The process was straightforward, the approval came quickly, and the money was in my account within a day. I can't speak highly enough of them. Reviewed on: 11th June 2020

Great platform

Ratesetter makes it really easy to borrow and invest money and their online platform makes keeping track of your finances completely hassle free. Reviewed on: 11th June 2020

Loans

Very good service easy to apply simple and straightforward to fill in Reviewed on: 11th June 2020

At first I was apprehensive

At first I was apprehensive about peer-to-peer borrowing given it was pretty new and you never know the risks. I was also worried about the rate I would be offered given, I had gone through all the major lenders and their rates were pretty bad. Ratesetter offered me a rate which beat all of the large banks and lenders that I had tried and to date the customer service and platform has been great. I would recommend taking a look at peer-to-peer lending with Ratesetter. Reviewed on: 11th June 2020

One of the better ones...

Fast,friendly advice and a decent interest rate that can be paid off in an affordable timescale or quicker if you wish to do so. Reviewed on: 11th June 2020

Easy to use with good rates

I found getting a loan with ratesetter easy to do and the rates were very good compared to other companies. Reviewed on: 11th June 2020

Good rates

No problems to get a loan and when that one completed, another one all with excellent rates Reviewed on: 11th June 2020

Very straightforward

I applied for my loan very quickly, and once nearly paid off i applied for a top up which was also easy. In the pandemic i had to juggle my finances slightly so got in touch with them straight away. They were very understanding and very accomodating of my needs. Customer service was great. All new arrangements made via email. Very quickly and sufficiently. Thank you ratesetter. Reviewed on: 11th June 2020

Great service

Ratesetter were quick to approve a loan for me everything very straight forward and always satisfied with customer service if I’ve ever had to call about anything. Reviewed on: 11th June 2020

Easy process, great lender.

Really easy process online and clear management of payments online. Reviewed on: 11th June 2020

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