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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent company

5
excellent service, easy to use online website Reviewed on: 11th June 2020

Fantastic service, quick and secure

5
Definitely recommended for borrowing small sums of money. Better rates than bank, easy access to funds and very quick to transfer money. Reviewed on: 11th June 2020

Easy & good rates...

5
Process was simple, never had any problems and was the best rate by a mile. Reviewed on: 11th June 2020

Response Lenders

5
Ratesetter are one of the best lenders. Great APR rate, monthly reminders before payment is taken. Responsible and fair! Reviewed on: 11th June 2020

Quick decision and easy to use

5
I have used RateSetter for a number of years. The website is clear and easy to use. They are a responsible lender and they make it very easy to keep track of any loans and finance you may have with them. Reviewed on: 11th June 2020

Fantastic

5
I was looking for a small loan after unexpectedly needing to replace my car. I found a great deal with RateSetter and found the whole process easy and straightforward. I would highly recommend! Reviewed on: 11th June 2020

Very good service

5
Always get money straight away ,when needed. Reviewed on: 11th June 2020

Great service and experience

4
Simple and effective , Ratesetter offers a great, efficient user experience Reviewed on: 11th June 2020

Fantastic

4
Helped me get a good loan rate when I was going through a tough patch. Will always recommend them to anyone Reviewed on: 11th June 2020

Great

5
Great hassle free no spam at all Reviewed on: 11th June 2020

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