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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic and easy service

So easy to deal with! No confusion or hard sell with great rates! I highly recommend these guys and the cash was in my account the same day! Reviewed on: 11th June 2020

Fantastic Service

Brilliant service by RateSetter. Easy to contact customer service and queries dealt with quickly and efficiently Reviewed on: 11th June 2020

Just great

Fantastic experience best lenders on the market! Reviewed on: 11th June 2020

Really good service

Easy to use, understandable rates and an absolute life saver Reviewed on: 11th June 2020

Easy to use, super friendly, good rates, what's not to like.

Need a loan for home improvements , got a loan for home improvements ,very easy and user friendly, any questions I needed asked I got answered . Good company with good rates. Reviewed on: 11th June 2020

Just amazing!

They have been there for me when I really needed them! Amazing customer service whenever I have needed to call on them and nothing is a bother to them. Would recommend to anyone and everyone!! Reviewed on: 11th June 2020

Used Rate Setter Twice now - 100% recommend!

Rate setter offers safe, low interest loans and the money comes into your bank so quickly! Used them twice now deffo recommend. Reviewed on: 11th June 2020

Very good company

Always with you when you need, they listen and help you when you need. Reviewed on: 11th June 2020

Great experience

Easy and simple way to borrow or lend money Reviewed on: 11th June 2020

Simple!

They are very friendly, they don't bother you, send emails or even contact you. Perfect for loans! Reviewed on: 11th June 2020

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