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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top stuff

5
I have had the best experience with rate setter. Getting a loan was everything I needed it to be; quick, easy and account boosting! The pay back interest was reasonable, the option to pay off straight forward and the overall experience so simple. Reviewed on: 11th June 2020

Fast. Simple. Good rate. Great service

5
received the quote and the money really fast which was perfect for my circumstances. Really helpful and website is very easy to use to track! Reviewed on: 11th June 2020

Easy and reliable

4
So quick and easy to arrange and to manage after. Reviewed on: 11th June 2020

Very good

5
Never had any problems with ratesetter, thought the deal I was offered was also very good Reviewed on: 11th June 2020

Excellent lender

5
Fast service, clear terms, good interest rates. What's not to love? Reviewed on: 11th June 2020

Very good loan company to deal with.

5
I got the best rate from ratesetter on a comparison site. Then setting up the loan and managing payments has been a smooth process. Reviewed on: 11th June 2020

Great company

5
Very happy with my loan, also easy to contact via the phone. Reviewed on: 11th June 2020

Brilliant

5
Simple and easy to apply with low interest and low repayments. Really easy to contact to if needed. Reviewed on: 11th June 2020

Brilliant

5
Great customer service and always provides all the information i need. Reviewed on: 11th June 2020

Great service

5
I have used rate setter a few times over the years. My loan was easy to apply for and manage online and there were no penalties for repaying early. Would recommend Reviewed on: 11th June 2020

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