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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good

Quick, simple, clear and easy to use Reviewed on: 11th June 2020

really easy and great rate

was really easy to arrange and very competitive rate Reviewed on: 11th June 2020

Excellent

I’ve used rate setter for years and they’ve always provided me with great customer service and offers Reviewed on: 11th June 2020

Helpful

Very helpful company, great application process Reviewed on: 11th June 2020

very happy repeat customer

2nd loan I have taken up with rate setter very happy and I have recommend them to friends & family Reviewed on: 11th June 2020

Simply the best

Very easy to do business with. Simple online application. Sensible decision making. Reviewed on: 11th June 2020

Ratesetters

Absolutely brilliant service,very friendly, helpful and understanding. Really quick process . Reviewed on: 11th June 2020

Ratesetter

I have had no problems with ratesetter i will use them again Recommended Reviewed on: 11th June 2020

Excellent and best

The interest rates are very good, service is good, it's better than most of the other companies in market, well the review is incomplete without mentioning about very good behavior of representatives, best Reviewed on: 11th June 2020

Fast Process

The fastest process i ever seen,lowest interest on the market. Reviewed on: 11th June 2020

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