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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

Good reliable loan company with competitive rates. Reviewed on: 11th June 2020

Best loan company I've ever been with!

I was refused by some lenders before trying Ratesetter. Ratesetter accepted my application, with a lower interest rate than I'd been offered elsewhere, and the money was in my account with a few day. I honestly wouldn't go anywhere else. The customer service team is extremely helpful too! Reviewed on: 11th June 2020

V nice service good customer service skills and service instant help and guidance

Very supportive I am really impressed with the service and rates recommended to friends Reviewed on: 11th June 2020

Amazing service

I use rate setter both for investment and loans. Both processes are really simple and easy to understand. The support and communication has also been impeccable Reviewed on: 11th June 2020

Good service, no hassle.

I took out this loan for a family wedding abroad. The website was easy to use with a quick response. I can go online to check my repayments, user friendly website. Reviewed on: 11th June 2020

quick , no hustle

quick respond, no hustle, no need to call as everything could be done trought the online account. That's what I value most I dont have to spend hours on the waiting call trying resolve small issue which could be done online Reviewed on: 11th June 2020

Great Company - Easy to Use

Accepted within the same day and also took out a second loan later that year. Minimal hassle and fuss. Thank you Reviewed on: 11th June 2020

Excellent service

Fantastic customer service, would recommend to everyone. Reviewed on: 11th June 2020

Amazing !!!

Always helping when is needed ... used two times .. happy with service !! Reviewed on: 11th June 2020

An easy process

Straight forward application. Easy process and good service. Reviewed on: 11th June 2020

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