Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Great rates

Ratesetter turned out to be the most affordable loan I could find. And suited my needs perfectly Reviewed on: 11th June 2020

First class company

Would definitely recommend ratesetter absolutely professional from start to finish better than most banks Reviewed on: 11th June 2020

Excellent Service

Ratesetter were very quick with giving me a decision and allowing me to startup my business. Excellent service too. Reviewed on: 11th June 2020

Clear, efficient and quick process

We needed a loan to complete some building works to our house. We had used rate setter before for a small short term loan to get a new boiler which went well. This was a much larger loan over 5 years, The process was quick to apply and a decision was made within a few days with funds released in a short timescale. Checking our repayments/outstanding balance is easily done online. I like the idea of peer to peer lending and the interest going to a small investor rather than propping up a directors bonus. Interest rate provided was also very competitive in comparison to the large banks/lenders. Reviewed on: 11th June 2020

Acsy

Great services and easy to apply and discuss about all. Reviewed on: 11th June 2020

good customer service

customer service as always been good, helpful staff. competitive intrest rates. Reviewed on: 11th June 2020

Does what it says on the tin

Very simple, no surprises, exactly what you want from a loan Reviewed on: 11th June 2020

Ratesetter - best rate for loan I could get at the time

Good rates Easy and quick on-line application process Reviewed on: 11th June 2020

Efficient simple easy

Easy to apply online and get instant result as to whether you have been accepted/declined. Money arrives quickly in account same day. Easy to keep track of online using account to see all payments etc. Great site, 10/10 would recommend. Reviewed on: 11th June 2020

Great service

Ratesetter provided me with a good product with excellent customer service. Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub