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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Great service

5
Fast and efficient service everything was handled very fast and funds were into account within days Reviewed on: 11th June 2020
G singh's avatar
G singh

Really useful

5
I have used RateSetter a couple of times in the past when I have needed a quick money boost. The process is easy and always a very competitive rate. I would definitely recommend. Reviewed on: 11th June 2020
Carmel Turner's avatar
Carmel Turner

No hassle company

5
Easy and quick to use have had not problems. Also prefer that everything is on line so no paper being sent. Great company would recommend and use again. Reviewed on: 11th June 2020
Lotty 's avatar
Lotty

Easy to set up, easy to deal with

5
We needed to set up a loan due to unexpected expenses occuring while we were away on holiday. Ratesetter were pleasant and helpful when calling to submit the loan application, and any subsequent assistance we've needed has been just as easy to get whether online or over the phone Reviewed on: 11th June 2020
Michael S's avatar
Michael S

Easy to apply then quick finding

5
It was very easy to apply then receive the funding, after being rejected for several loans ratesetter accepted me Reviewed on: 11th June 2020
Lee 's avatar
Lee

Great service

5
Ive never had a problem with them since being with them. Customer service always been helpful and friendly. Reviewed on: 11th June 2020
Regina's avatar
Regina

Great company

4
Ratesetter provided me with a loan at a very good interest rate. The whole process is very simple, straightforward and fast. This should be your first stop if your looking for a loan. Reviewed on: 11th June 2020
Lucasjwheeler's avatar
Lucasjwheeler

Great website, easy process

5
Ratesetter was easy to use, information is clear and website really good. Decisions and payment is quick and convenient direct debit on a date I choose. Reviewed on: 11th June 2020
KChapman's avatar
KChapman

Great service and reliable

5
All my correspondence with rate setter has been great. The online facilities are also great. Reviewed on: 11th June 2020
Amardip Dhanjal's avatar
Amardip Dhanjal

Quick, easy and reliable.

5
Been with Ratesetter for for over a year quick and easy to set up a loan, very friendly on the phone. And more then ready to speak to you about adjusting your loan or sorting out anything you need. Reviewed on: 11th June 2020
Robinson9595's avatar
Robinson9595

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