Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Fast and efficient

5
Highly recommended company. I would use them again the future. Reviewed on: 11th June 2020
Kunakm 's avatar
Kunakm

Easy and no fuss

5
Easy to deal with and no needless hoops to jump through Reviewed on: 11th June 2020
Sharron Longley 's avatar
Sharron Longley

Fantastic borrowing experience

5
Borrowed funds on 2 occasions - Ratesetter were a pleasure to deal with and gave me quick, no fuss efficient service. Reviewed on: 11th June 2020
Allan Cox's avatar
Allan Cox

excellent services quick and easy

5
excellent services best rates quick efficient services the best I have come across Reviewed on: 11th June 2020
Taslim Mahoney's avatar
Taslim Mahoney

Quick and dependable

4
Would happily recommend to a friend. Good service Reviewed on: 11th June 2020
Melissa's avatar
Melissa

Been very helpfull and easy to manage

5
Was a very smoth easy to use process. Customer service as been very helpfully. Reviewed on: 11th June 2020
Karl's avatar
Karl

Very quick and efficient

5
I like having the online portal where you can check your balance etc. Very helpful to have. Reviewed on: 11th June 2020
Sharon 's avatar
Sharon

Quick and easy

5
So quick and easy to deal with, everything set out with little to no fuss, it makes the whole process stress free Reviewed on: 11th June 2020
Joelemite's avatar
Joelemite

Superb and easy to arrange, great customer service

5
Best loan rate around, easy to apply and quick and added to that is great customer service Reviewed on: 11th June 2020
Tony Glover's avatar
Tony Glover

Top company

5
Professional company Good customer service Reviewed on: 11th June 2020
Matteo's avatar
Matteo

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill