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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Excellent service. Never had any problems

5
I have never had to get in touch with anyone as not had the need, but I have had 2 loans from ratesetter and have been happy. Reviewed on: 11th June 2020
Leanne's avatar
Leanne

Very reliable lenders with low apr

5
Have been very reliable with low interest rate. Very supportive Reviewed on: 11th June 2020
George's avatar
George

Couldn't fault them

5
Took a loan out online, quick & easy process great APR and money in my account next working day no issues. Reviewed on: 11th June 2020
Adam 's avatar
Adam

Very easy to use service with reasonable repayments

5
Brilliant company. Have used them repeatedly. Always offer a reasonable interest rate and the service is user friendly Reviewed on: 11th June 2020
Stephen Clayton's avatar
Stephen Clayton

Sound and peace of mind

4
The assistant that I got was sound and provided me with a peace of mind. Their rates and the online services is brilliant Reviewed on: 11th June 2020
Tim's avatar
Tim

Quick, easy and very easy to use!

5
Ratesetter is very easy to use company and always very informative. I've used them a couple of times now and never had a single issue. Will always be my go-to lending provider. Reviewed on: 11th June 2020
Reece Swanborough's avatar
Reece Swanborough

Why wait when you have ratesetter!

5
I need a loan and fast. I had credit card bills with extortionate interests rates mounting up and I need to sort my car out, with it being essential for my work as a carer. I had to wait days and that was it for the money to appear in my bank. I am able to track easy what is left over to pay, and being able to pay of more if needed or even the possibility of borrowing more if needed. I have recommended friends to rate setter, and I will in the future. Reviewed on: 11th June 2020
Meg's avatar
Meg

Fair, fast and reliable

5
Ratesetter helped me a lot when I was going through a difficult phase of my life, divorce, moving houses, etc.. some of my expenses just piled up.. Application process was easy and after I've been approved and offered a loan, money was on my account the next day! Website is clear and easy to manage, you can make extra payments with no cost or change DD date. Strongly recommend! Reviewed on: 11th June 2020
Izabela's avatar
Izabela

Trustfull

5
I have loan with RateSetter. Very helpfull coustumer service. Good % Reviewed on: 11th June 2020
R's avatar
R

Excellent service

5
I already had a loan with Ratesetter and my son desperately needed some money for a new job in London (for accommodation) and Ratesetter added to my loan nice and easily. If Ratesetter hadn’t of helped me, my son would never have got his first really good job straight from Uni. Thank you Reviewed on: 11th June 2020
Steve Kearl's avatar
Steve Kearl

Review RateSetter: Loans now

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