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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RateSetter

Used them twice, never dissapointed, alwasy clear rules and no hidden fees. Will recommend to everyone who need quick and simple loan Reviewed on: 11th June 2020

Excellent fast service

Second time I have used Ratesetter. Fast decision. Money in bank within hours. Excellent interest rates. Reviewed on: 11th June 2020

Quick funds

My personal experience has been decent. You see everything at the start and your repayment dates before deciding to go ahead. Reviewed on: 11th June 2020

Quick and responsible

I think rate setter is a affordable loan company and has good interest rates, they really helped me out, happy with the price and pay out time Reviewed on: 11th June 2020

Quick Application and Great Rates

Have only a few months left of a loan which we took out. One of the best and quickest application process, no issues or queries at all throughout the loan. Would definitely consider RateSetter for future requirements - Great Experience Reviewed on: 11th June 2020

Saved me when I needed help the most

It's been quick simple, easy to access and track progress of load, even having to extend a loan the process was quick and very helpful Reviewed on: 11th June 2020

Perfect Lending

The website is the best part, everything is laid out and clear to understand, you feel as if you are in control of your money. Reviewed on: 11th June 2020

Theres only one company when it comes to finances.

I have been with rate setter many years now i first went with rate setter to buy my first ever motorcycle which i still own, i was so shocked at how Smooth and fast the transaction was That i have been Rating them since 2016 and recommended them to so many people helping Alot of my friends and close family, my dad, mum and girlfriend all have loans from rate setter, if iv ever had a issue they have helped straight away, interest rates Are also and a realistic amount never stupidly high rates. Highly highly recommended. A+++ Reviewed on: 11th June 2020

An overall great experience

I have had an amazing experience with RateSetter. Everything in the process of borrowing was dead easy, I am very pleased with the offer they made me and our transactions happily go on. Reviewed on: 11th June 2020

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