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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Good loan company , good service . Reviewed on: 11th June 2020

Transparent offers, quick decisions and low rates.

First time I heard of ratesetter was through Noddle loan matcher. I filled an online application and received my loan within 2 working days. Ratesetter has an excellent customer service with a reply that addresses your needs. Perfect! Reviewed on: 11th June 2020

Great lending at affordable prices

The whole service from start to finish was very easy, with customisable loans which made things very quick and very accessible. Best of all, unlike most providers, it didn’t cost me an arm and a leg, can’t recommend them enough. Reviewed on: 11th June 2020

Good quick service

Easy to set up, good app to manage accounts easily Reviewed on: 11th June 2020

Easy financial transaction

Great rate offered, fast acceptance and money transfer, easy to get updates on current repayment status. Would recommend! Reviewed on: 11th June 2020

Amazing

Ratesetter is always there for me when i need it. Thanks allot. Reviewed on: 11th June 2020

Great Servise

I highly recommend, great service, everything runs quickly and efficiently, we never had any problems. Reviewed on: 11th June 2020

Easy to use

Easy to use fast decisions. Good rates Reviewed on: 11th June 2020

Fab quick service

I've used rare setter several times and have had a fab and quick service every time. Simple and easy to use and money availble pretty quickly! I would highly recommend and use again and again! Reviewed on: 11th June 2020

Great experience

I have used RateSetter for over 5 years now and they would definitely be my first call for any loan. The customer service is great whenever I’ve wanted to change my loan date or anything like that it’s always been easy to do so Reviewed on: 11th June 2020

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