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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
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rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

affordable loans with low interest rates

5
I have used ratesetter twice now and I can’t thank them enough for good loan with affordable interest rates and repayment plan that is manageable. The application process is fast and straightforward and the money is transferred into your account promptly. I an really happy with ratesetter and would highly recommend to friends and family Reviewed on: 11th June 2020
Hils's avatar
Hils

Just excellent

5
Very simple process and very efficient. Everything is super clear and easy to understand. Highly recommended! Reviewed on: 11th June 2020
Ruan's avatar
Ruan

Quick, simple process

5
Using rate setter meant that me and my now husband could have our honeymoon. Sadly we had saved and saved and the company folded and our money would not be returned until weeks later, using rate setter meant we where still able to book a new honeymoon in time. Thank you! Reviewed on: 11th June 2020
Charlie's avatar
Charlie

Best loan company ever

5
I was struggling to find a loan from any providers when I came across the ratesetter website, they accepted my loan straight away and it was such an easy process. I then added a second short term loan which has been and gone now and I found the service just as good. I’d definitely recommend Ratesetter before looking elsewhere in future. Reviewed on: 11th June 2020
Paul Wyld's avatar
Paul Wyld

Quick and easy

4
Took a loan out with ratesetter to purchase a car. Service was quick, easy and good value. Reviewed on: 11th June 2020
Joseph Owen's avatar
Joseph Owen

Very good service

5
Good reliable service staff always on hand to answer any questions Reviewed on: 11th June 2020
Dave's avatar
Dave

RateSetter

5
Easy to deal with loan provider. No nonsense and easy to manage loans. Better than your high St bank. Reviewed on: 11th June 2020
Andrew Dickey's avatar
Andrew Dickey

Great solutions

5
It is an easy to use product with flexible and transparent solutions and it allows constant review of the credit plus early settlement of payment Reviewed on: 11th June 2020
janisa's avatar
janisa

RateSetter

5
Nothing but an excellent experience with this company. Amazing concept. Thank you RateSetter! Reviewed on: 11th June 2020
Ryan's avatar
Ryan

Super customer support

5
Very easy to off when and as you want. This is my 3rd loan, can't fault them... Reviewed on: 11th June 2020
Mark 's avatar
Mark

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