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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very easy to use, always helpful

Quick and easy to deal with, very helpful and easy to understand repayments. Would highly recommend Reviewed on: 11th June 2020

Fantastic

Simple lending process with affordable rates Reviewed on: 11th June 2020

Simple lending

Straight forward method to apply for a loan, nice and easy website to use, fast decision on loan application. Easy repayment plan. Reviewed on: 11th June 2020

Quick and easy

I found the process from start to finish quick and easy. Never had any difficulties with my account or had any cause to contact them since the I borrowed the money. Reviewed on: 11th June 2020

Found this company excellent

Have used Ratesetter now for 2 loans, easy to apply and get your money, the rates are competitive and you can easily log in and make additional payments to reduce your loan should you wish. Reviewed on: 11th June 2020

No nonsense

Easy to set up great rates no complications many thanks Reviewed on: 11th June 2020

Excellent player in their field

Reliable and efficient service Reviewed on: 11th June 2020

Consistent

I have used a few p2p lending companies and feel that RateSetter is the only one that has given me confidence in such a volatile market. Reviewed on: 11th June 2020

Easy, Smart, great customer experience.

5 stars, straight forward process, quick decision Reviewed on: 11th June 2020

Ratesetter the best loan and lending company in the 21st century

Easy internet borrowing and processing You can see your transactions upto date at anytime and fast payment lm so thankful l found Ratesetters Reviewed on: 11th June 2020

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