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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Best company. Winning!

5
No issues in getting a loan at all. All quick, easy, understandable. Reviewed on: 11th June 2020
Anita's avatar
Anita

Great service!

5
Initially I was anxious about borrowing money but the team at Ratesetter really made the process so easy and understandable, unlike others I'd approached. The ease of being able to see your repayment schedule and outstanding balance all in one place was great too. They are just really clear about everything and would definitely recommend them to anyone. Reviewed on: 11th June 2020
Lucy 's avatar
Lucy

Clear and easy to set up. Great online portal

5
I have had 2 loans with rate setter one i have paid back and then another that i am currently repaying monthly. A very easy service vixe online, everything clear and above board. Would recommend Reviewed on: 11th June 2020
Gemma Darke's avatar
Gemma Darke

Quick non nonsense lending.

5
Very impressed with the way the application was handled. Good interest rates also. Reviewed on: 11th June 2020
J Madhu's avatar
J Madhu

Loan

5
Ratesetter offered the best percentage by far, they were efficient with clear information. Reviewed on: 11th June 2020
Matthew 's avatar
Matthew

Ease of use

5
Applying to Ratesetter was extremely easy and wasn't time consuming, unlike most things these days! It did not take long to get a positive decision and the money was with me instantly. What else could I ask for when borrowing money? More than happy to recommend to anyone! Reviewed on: 11th June 2020
Robtyler1985's avatar
Robtyler1985

First Class company

5
Quick decision and excellent customer services. Reviewed on: 11th June 2020
William Prendergast's avatar
William Prendergast

Ratesetter

5
Great service, reliable company Reviewed on: 11th June 2020
Val Stewart's avatar
Val Stewart

Fuss free borrowing

5
I have been using Ratesetter for some time now and currently have 2 loans with them. The application process is simple and decisions are quick. It’s my go to source of funds whenever I need them. Reviewed on: 11th June 2020
Jonathan Broadhurst's avatar
Jonathan Broadhurst

Ratesetter

5
Applied for a loan and got excepted, process was so simple and money was in the bank the next day, great Apr and bonus is you can pay off your loan early or pay extra with no extra charges, would recommend ratesetter all the way and if I need another loan these guys are the people I will go too Reviewed on: 11th June 2020
Happyguy 's avatar
Happyguy

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