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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great customer experience

With RateSetter I’ve had a great customer experience. From applying to being accepted, and affordable monthly repayments. Reviewed on: 11th June 2020

Excellent Lender

Easy efficient and straight forward. Interest is low and monthly payments are affordable Reviewed on: 11th June 2020

Good lender

Would highly recommend rate setter for a loan. Easy to set up and the online app is usefull. Good communication. I've been using rater setter for 2 year plus. 100 per cent recommend. Reviewed on: 11th June 2020

Very user friendly and great service

I have used Rate setter for a while now and never had a problem. I would go to them over and over again! Very user friendly, great customer service! Reviewed on: 11th June 2020

Quick and easy

So far the best company if you're looking for a loan or a car finance, no hidden charges, equal monthly payments Reviewed on: 11th June 2020

Great service

It is really great service, very clear, I can check the balances online. Reviewed on: 11th June 2020

Quick loan with really competitive interest.

This is my second loan with Rate setter, I’m really happy with the service and I have recommended them to my friends and family. I found everything straightforward and really easy to understand my payment plan and interest rates. Reviewed on: 11th June 2020

Great low cost loans

Got loan from Ratesetter instead of car finance had the money in my bank account within 24 hours and the interest rate was far lower saving me a lot of money over the course of my loan. Reviewed on: 11th June 2020

Simple, easy and professional

The whole experience has been excellent, no issues, delays or problems and everything can be done online. I would certainly recommend Rate Setter. Reviewed on: 11th June 2020

Great company

Great company, everything approved without any problems. Reviewed on: 11th June 2020

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