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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good service and easy process, highly recommended!

Always been seamless and reasonable, can't fault it. Reviewed on: 11th June 2020

Competitive, reliable and Fast

Very competitive rates of lending, an easy application to follow - very user friendly, and extremely fast payout. The whole package and definately recommended to my friends and family. Reviewed on: 11th June 2020

Great service

Happy with service provided. Reviewed on: 11th June 2020

Easy to use

Easy to use, decision in seconds and money in the bank within a short space of time. Flexible payments, and can change the date of direct debit to suit your financial needs. Reviewed on: 11th June 2020

Well pleased

No problems whatsoever know changes straight forward easy to deal with thanks. Reviewed on: 11th June 2020

Excellent Service

5* all the way for these, fab sevice and great rates Reviewed on: 11th June 2020

fantastic rates easy website

grate customer service.quick and friendly Reviewed on: 11th June 2020

Great company

Never had any issues, customer service has always been great Reviewed on: 11th June 2020

Hassle free and easy

applied, accepted and paid in a few days, what could be easier!!!! Seen a lovley Honda VFR at the right money and juat had to add it to my collection. Proccess was so quick and easy Reviewed on: 11th June 2020

RateSeller is great

They have great rates, great approval rate and very friendly customer service. A++ rating Reviewed on: 11th June 2020

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