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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick efficient service.

Always very easy and quick to deal with, would use again. Reviewed on: 11th June 2020

Excellent service

They always provide an excellent, quick and helpful service with very good rates of interest. Reviewed on: 11th June 2020

Ratesetter

I have used Ratesetter on occasion over the last few years. They have great rates and the best thing is that you can pay extra off without penalty which clears it down quicker. I would recommend. Reviewed on: 11th June 2020

Brilliant

Safe, flexible borrowing at good interest rates Reviewed on: 11th June 2020

Wonderful

Great service, great products, easy to use platform to check on loan and payments and clear what you are paying Reviewed on: 11th June 2020

Quick service and great customer care

I have used Ratesetter several times and always been more than happy with the service. I wouldn’t want to use anyone else . Reviewed on: 11th June 2020

Used RateSetter previously

Have used RateSetter on a number of occasions, to fund various projects...all very simple, quick and easy to complete and receive the funds. Would definitely recommend RateSetter to anyone requiring a loan. Far superior to banks or other lenders. Reviewed on: 11th June 2020

Amazing costumer services

Great company no hassle great rate money in your account same day Reviewed on: 11th June 2020

Easy quick service

Have used twice now and can’t recommend highly enough. Simple, user friendly, quick process. Good rates too. Online account management is great too. Reviewed on: 11th June 2020

Quick, easy, non-intrusive

This is my second loan with Ratesetter, and both times have been simple and quick to set up, and you're not bombarded with questions, demands or ads for other services! Reviewed on: 11th June 2020

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