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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

Very easy and painless to apply for a loan would highly recommend Reviewed on: 11th June 2020

Easy money

It was so quick and simple to do online, they were really helpful. The money was in my bank within hours. Would highly recommend Reviewed on: 11th June 2020

Easy process and good support service

Excellent communications and support service and very easy to use application process. Would definitely recommend. Reviewed on: 11th June 2020

RateSetter is awesome

We always use it as it is so simple and gives us the best rates. We even extend our loans as we trust them and know we’ll get the best deal. Reviewed on: 11th June 2020

Fair, value and professional

This company offered objective information and advice and did not pressure for a decision. Reviewed on: 11th June 2020

Great company

Was accepted in minutes and received my money within a matter of days Reviewed on: 11th June 2020

No hiding!

Really excellent lending platform. Website is excellent and really lifts the vail on lending. Reviewed on: 11th June 2020

Easy, flexible and stress free

I had a shortfall in funds and after initial worries and a few stressful nights ratesetter set up an affordable loan that helped me through. Reviewed on: 11th June 2020

Excellent service and back up & best rate available

No complicated questions straight forward and had finance immediately Reviewed on: 11th June 2020

Extremely easy to deal with

Since I even considered applying for a loan with Ratesetter, the experience was seamless. All the information is easily readable and the application is straightforward. Whenever I have needed to get in touch with Ratesetter they have been quick to respond and really polite and informative Reviewed on: 11th June 2020

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