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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fab and so easy

No issues whatsoever, easy to apply and increase if needed. Gave me a loan when nobody else would and doesn't kill you with interest! Reviewed on: 11th June 2020

Hassle free experience

Very much easy to apply for and hassle free. Easy to keep an eye on balance. Have recommended to sister abs friend. Reviewed on: 11th June 2020

Everything is made easy.

Hassle free and very easy. Great group to deal with Reviewed on: 11th June 2020

No judgement No hassle

Team was easy to deal with from beginning application to completing the process. Always on hand to speak and offer advise. Never had and reason to complain with any of the team, this was second time in using company Reviewed on: 11th June 2020

Never any issues

Has helped me build my credit. Trustworthy and excellent communication Reviewed on: 11th June 2020

Great profession company

Easy to apply, quick decision, no hassle. Would recommend and I will certainly use ratesetter again if needed. Reviewed on: 11th June 2020

RATESETTER IS RATEBETTER

I would certainly recommend Ratesetter as the number 1 loan provider to everyone. 1. it is quick and easy to apply for 2. you can make extra payments easier 3. if you need to borrow extra money and you have a loan in proccess you can do it after six months 4. it is always the loan provider i always use good exceptional service Reviewed on: 11th June 2020

Good rate and easy to maintain

Applying was easy, initially online and a follow up chat with a real human. Keep tabs with the loan has been easy and making additional payments simple. Would definitely use agin myself and recommend to others. Reviewed on: 11th June 2020

Low rate loan

Swift loan application, processing and approval of loan stand Ratesetter out. Reviewed on: 11th June 2020

Very happy with the service

Always really helpful and eager to help. Reviewed on: 11th June 2020

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