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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy transaction

5
I had two rate setter loans now, smooth easy setup. Reviewed on: 10th June 2020
Debbie's avatar
Debbie

Great rate. Simple application.

5
Very please with the rate I was offered and the speed and simplicity of application. Not sure what else I can comment on as have had very little contact since. Reviewed on: 10th June 2020
Jon Ray's avatar
Jon Ray

Ratesetter

5
Brilliant service and reasonable rates. Reviewed on: 10th June 2020
Mary Worth's avatar
Mary Worth

Get Set

4
Used Ratesetter on a couple of occasions, generally quite pleased with them and would certainly strongly recommend them over the high street lenders and the other charlatans... Reviewed on: 10th June 2020
Paul's avatar
Paul

EASY AND FREINDLY

5
A VERY GOOD EXPERIANCE FROM A COMPANY WHO IS COMITTED TO THE CUSTOMER AND OFFERS A FAIR DEAL. Reviewed on: 10th June 2020
Neil Golly Girling's avatar
Neil Golly Girling

Excellent customer service

5
Came under some financial pressure and was able to work through with ratesetter a suitable solution to the issue I was facing. Cannot recommend them enough Reviewed on: 10th June 2020
Stephen's avatar
Stephen

Excellent lender

5
Simple and quick in processing the applications Have had multiple loans with them with no fuss in applying Fair interest rate Reviewed on: 10th June 2020
Heidz's avatar
Heidz

Great p2p lender

5
My experience over the last 3 years of using Ratesetter has been great! When I started looking into loans I automatically looked at banks first, but then was recommended ratesetter by a freind and have never looked back since! It’s so simple and extending my loan was great too Reviewed on: 10th June 2020
Antony Knights's avatar
Antony Knights

Quick & simple

5
Ratesetter provide a fantastic service. Speedy & efficient Reviewed on: 10th June 2020
Jay davey 's avatar
Jay davey

Quick and helpful

5
I got a loan with ratesetter and the process was so quick and simple. Everytime I have needed to call I haven’t waited long and my issue has been resolved in a timely manner. Can’t recommend enough. Reviewed on: 10th June 2020
Jodie's avatar
Jodie

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