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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good company

Fast and fair service. Money was transferred quickly. Reviewed on: 10th June 2020

loan

great company. I got a loan quickly and without problems. And most importantly it's low cost Reviewed on: 10th June 2020

I would not go anywhere else

I’ve used Ratesetter many times over the past 10 years, I have found their website to be extremely user-friendly. They give are quick to respond and the charges are always very fair. Reviewed on: 10th June 2020

Financing made easy

Great online portal to keep track of my borrowing and refinancing was a breeze. Reviewed on: 10th June 2020

Second loan from ratestter

Very professional easy process application and quick money release, strongly recommend. Reviewed on: 10th June 2020

Very helpful

I got the funds very quickly and the staff are so helpful Reviewed on: 10th June 2020

"Ratesetter"

Easy to apply and good rates good easy website and customer service Reviewed on: 10th June 2020

So many hidden charges

So many hidden charges, beaware before applying Reviewed on: 10th June 2020

Ratesetter Review

Excellent service with extremely competitive rates. I would certainly use them again and recommend them to family and friends. A* Reviewed on: 10th June 2020

Easy, professional service. Best rates by far!

Approached Ratesetter for a loan and was very impressed with their speedy, professional service with by far the best rates then available. I felt I was in safe, experienced hands throughout. Can't recommend Ratesetter too highly. Reviewed on: 10th June 2020

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