Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Much better than banks

I have used Ratesetter several times. They are faster, more efficient and more flexible than my bank, provide an easy to access online portal to check where you are and always answer the phone with a real friendly person. Excellent! Reviewed on: 10th June 2020

Good customer service

Very friendly staff and helpful advice when struggling to process your request Reviewed on: 10th June 2020

All good

All good service. No problem to set up Reviewed on: 10th June 2020

Amazing service

Stress free and simply wonderful Reviewed on: 10th June 2020

Best ever

Had a loan with them no issues, money straight in my account. Had to apply for another one, again no issues. Interest rates for me wasn't bad at all. Can't recommend any better. Reviewed on: 10th June 2020

Whenever I needed you...

...you were there to help me. When driving manual car was so difficult to me and I thought buying a car with automatic gearbox was my only hope for passing a driving test and becoming independent - you helped me buy a car. And I practiced and practiced and who is a new driver? Me! When I was in debt and my bank needed me to pay off overdraft - you helped me with that too. I am very grateful for Ratesetter! Reviewed on: 10th June 2020

Easy peasy

I have used RateSetter many times over the years. Easy to fill in application and quick sress free decision. Excellent service. Reviewed on: 10th June 2020

Always deliver. Great rates, predictable and reliable.

I have taken several loans through ratesetter over the past few years. They always gave me good/competition rates, all done in a matter of 24-48 hrs No fuss, no problems. Definately would recommend. Reviewed on: 10th June 2020

Convenient

Very fast response and good rates for me. Thank you! Reviewed on: 10th June 2020

Brilliant for lending

I have had many loans from these before They are fair and upfront with the fees Thanks again Reviewed on: 10th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Loans
from Vanquis 4.92 from 1253 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub