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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Always A Winner

I've used Ratesetter on three occasions now to assist with renovating my property and I can't recommend the process enough - completely took the stress out of borrowing. Reviewed on: 11th June 2020

Excellent rate

I found rate setter a place to borrow money to replace my cc expensive interest. Reviewed on: 11th June 2020

Easy to apply

When I needed a loan, Ratesetters helped me the very next day after I applied for it. Fast and reliable service. Thank you! Reviewed on: 11th June 2020

Great Company, Great Rates!

So easy and quick from application to completion! First class customer service Reviewed on: 11th June 2020

slipping

started as a great idea but not as good as they used to be Reviewed on: 11th June 2020

Stunning

Excellent company they were there for me we my own bank didn't want to know I have nearly finished my term and I would call these guys first from now on Reviewed on: 11th June 2020

Fantastic service

From start to finish the whole process of securing a personal loan was so easy. I have used Ratesetter loans a couple of times and would highly recommend their service. Reviewed on: 11th June 2020

Easy and efficient money lending

Has been simple and easy to borrow money from Ratesetter and will always be my first choice Reviewed on: 11th June 2020

Excellent service

5 stars, I'll use again, no problems at all, friendly customers service Reviewed on: 11th June 2020

Solutions Provider

Have used them regularly when borrowing from the banks has been difficult. Their interest rates for borrowing are fair considering my financial status Reviewed on: 11th June 2020

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