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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Very helpful and easy to navigate

5
Ratesetter is a perfect peer to peer lender who's website and staff are helpful and clear about all aspects of the process. Very happy with them and would recommend to one and all. Reviewed on: 10th June 2020
Nic's avatar
Nic

Pretty good overall.

4
I’ve generally had good experiences with them. My only issue was that I have two loans and wanted to repay them from two separate bank accounts. Between me getting the loan and changing banks they stopped that. Reviewed on: 10th June 2020
Si Bond's avatar
Si Bond

Great service

5
Easy to use service with instant result. Reasonable interest rates. And money transferred in quick time. Reviewed on: 10th June 2020
Keelie Ryan's avatar
Keelie Ryan

Great Rates - Super Easy To Use

5
I have been using Rate Setter for 5 or more years now and I always go straight to them when I want a loan because I always find the rates really competitive and the application process is so fast and simple. As you can tell I'm a happy customer :) Reviewed on: 10th June 2020
John Jenkins's avatar
John Jenkins

Superb service and response

5
Have had several loans over a period if 5 years or so. No problems whatsoever, brilliant service and fast response Reviewed on: 10th June 2020
John's avatar
John

First class easy loan

5
Needed a fast decision for a personal loan applied in under 10 mins, agreed and money in my bank within 48hrs and an amazing low interest rate, will use again Reviewed on: 10th June 2020
Craig's avatar
Craig

Quick and easy

5
Used rate setter twice, great rates and very quick. Reviewed on: 10th June 2020
Annabell Seevaratnam 's avatar
Annabell Seevaratnam

Excellent

5
Excellent service with a easy too use website. Would totally recommend Reviewed on: 10th June 2020
Emma's avatar
Emma

Great service

5
Hassle free process and quick approval. Reviewed on: 10th June 2020
Subendran suntharamoorthy's avatar
Subendran suntharamoorthy

Helpful

5
I borrowed with them 3 times over the last 5 years. Never had a problem. Was quick, they helped me in one situation, costed less than an overdraft of my bank Reviewed on: 10th June 2020
Lorenzo p's avatar
Lorenzo p

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