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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Always very helpful when speak and also the website is grate

Always helpful. Really lovely customer Service always Reviewed on: 10th June 2020

Really helped me

Did everything they could to help me get the best deal would highly recommend Reviewed on: 10th June 2020

The only loan company who are willing to help!!

When I was in the hole and my bank would not help me, and other companies was charging very high interest rates. I found RateSetter's who offered me a loan at a good rate which was a life saver for me. I would definitely recommend them to anyone that needs a loan to get them selves back on their feet. Reviewed on: 10th June 2020

Simple fair and great timing

Rate setter are an amazing company allowing people to borrow money for all sorts of reasons, fit me it was to keep me a float for a few months while I expanded my business and ultimately be successful And in turn I intend to lend to others using this platform Reviewed on: 10th June 2020

Good, was better earlier

My original quote through Credit Matcher was better, applied directly and it was worse - then couldn't get the one preapproved on credit matcher. Overpaying Reviewed on: 10th June 2020

Affordable Loans

Great affordable loans for everyday people. Reviewed on: 10th June 2020

Easy and very accommodating

Amazing service, very well layed out so I knew exactly what I was paying back and at a reasonable rate. Would only ever use Ratesetter for loans now. Reviewed on: 10th June 2020

Very flexible with great rates

Very easy to use portal, simple / clear and straight forward. No hidden fees etc Reviewed on: 10th June 2020

RateSetter

I got the best rate on my loan with RateSetter and never had any issues at all from them. My payments always go out on time, and whenever I’ve spoke to them they’ve always been super polite and friendly :-) Reviewed on: 10th June 2020

RATESETTER- Never Let Me Down

I have had a couple of small loans with Ratesetter. They have never let me down. The money has shown in my account within a couple of days if not sooner. Very reasonable instalments. I highly recommend. Thank you Reviewed on: 10th June 2020

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