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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

4
I’ve found Ratesetter to be a great service. So much easier than dealing with banks, clear, online, quick decisions and transparent Reviewed on: 10th June 2020

Great service

5
Great service had one loan , paid in full wanted another loan had no issue would recommend them to any one Reviewed on: 10th June 2020

Best lending

5
Great to use, easy website and never a problem to work with. Reviewed on: 10th June 2020

Really good lender

5
RateSetter are currently the best lender. Reviewed on: 10th June 2020

Amazing and they make it so easy

5
Amazing and they make it so easy, really fast and the website is super helpful To see all your payments and east to keep track of. I would 100% recommend. Reviewed on: 10th June 2020

Quick and easy

5
Quick and easy to do excellent rates Reviewed on: 10th June 2020

Easy no fuss

5
Used rate setter a few times, easy and no fuss and easily accessible on line Reviewed on: 10th June 2020

Amazing service

5
I've had two separate loans through ratesetter both for a work vehicle and to buy my partner a new family car. I have to say the process has been the easiest I have experienced. The fact I can make additional payments so easy is a additional bonus Reviewed on: 10th June 2020

Great rates

5
Great rates, quick and efficient process. Very happy and used rate setter twice. Reviewed on: 10th June 2020

Straightforward

4
Quick and easy. Accessible website. Reviewed on: 10th June 2020

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