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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14023 reviews)

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4.93

Based on 14,023 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14023)

Personal loan

when applying for a loan I got a quick answer and received money’s within 48 hrs very efficient with no fuss. Reviewed on: 10th June 2020

Quick good good company

It's my second time when I use RateSetter. always quick simple terms nice to understand rules and lowest rate what I can get. Strongly recommended lone from this company and wish U a good time. Reviewed on: 10th June 2020

Excellent alternative to banks

Fast and easy to set up. Clear documents and easy to check on payment history. Highly recommended. Reviewed on: 10th June 2020

Outstanding

I've had a loan twice from these. And both times have been extremely helpful. If and when I have problems they always deliver and are more than happy to help and accomidate. Reviewed on: 10th June 2020

Really easy process

Applied online. Got a great rate of interest was straight forward. Reviewed on: 10th June 2020

Good experirnce

As a customer I have Good experience with Ratesetter. Reviewed on: 10th June 2020

Very good company

I've had three loans which have helped me greatly. No hassle company. Reviewed on: 10th June 2020

Simple to Use

easy application soft credit search with actual rate provided paperless Painless and easy to do Reviewed on: 10th June 2020

Easy as pie

Smooth and easy. Never had any issues. Reviewed on: 10th June 2020

Easiest money company I have ever dealt with.

I have had two loans provided by RateSetter in the last 5 years, both to fund vehicles. The online process is fantastic as is contact following the application. Everything has happened on time on both occasions. I hope one day to be lending via the online platform! Reviewed on: 10th June 2020

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