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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Professional at what they do

5
It was easy as ABC and was a pleasurable experience all round to obtain a loan. Great company Reviewed on: 10th June 2020
C Webber 's avatar
C Webber

Personal loan

5
when applying for a loan I got a quick answer and received money’s within 48 hrs very efficient with no fuss. Reviewed on: 10th June 2020
Gary fenwick's avatar
Gary fenwick

Quick good good company

5
It's my second time when I use RateSetter. always quick simple terms nice to understand rules and lowest rate what I can get. Strongly recommended lone from this company and wish U a good time. Reviewed on: 10th June 2020
Andy's avatar
Andy

Excellent alternative to banks

5
Fast and easy to set up. Clear documents and easy to check on payment history. Highly recommended. Reviewed on: 10th June 2020
ChrisS's avatar
ChrisS

Outstanding

5
I've had a loan twice from these. And both times have been extremely helpful. If and when I have problems they always deliver and are more than happy to help and accomidate. Reviewed on: 10th June 2020
Damion Hinkins's avatar
Damion Hinkins

Really easy process

5
Applied online. Got a great rate of interest was straight forward. Reviewed on: 10th June 2020
C's avatar
C

Good experirnce

5
As a customer I have Good experience with Ratesetter. Reviewed on: 10th June 2020
Usman Qadir's avatar
Usman Qadir

Very good company

5
I've had three loans which have helped me greatly. No hassle company. Reviewed on: 10th June 2020
Martyn Price 's avatar
Martyn Price

Simple to Use

5
easy application soft credit search with actual rate provided paperless Painless and easy to do Reviewed on: 10th June 2020
Andrew's avatar
Andrew

Easy as pie

5
Smooth and easy. Never had any issues. Reviewed on: 10th June 2020
Richard salmons's avatar
Richard salmons

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