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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
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rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easiest money company I have ever dealt with.

5
I have had two loans provided by RateSetter in the last 5 years, both to fund vehicles. The online process is fantastic as is contact following the application. Everything has happened on time on both occasions. I hope one day to be lending via the online platform! Reviewed on: 10th June 2020
Christian Cormier's avatar
Christian Cormier

Careful, considerate and honest lending at a good rate

5
Used them for 4 vehicles now. Will not use anyone else. Good rates, Yes they look at what you can afford but are always polite and for me have always been supportive. Reviewed on: 10th June 2020
Jason Lunn's avatar
Jason Lunn

Flexible, convenient with reasonable rates

5
I have used RateStetter on a couple of occasions. So straight forward and easy to deal with. Great flexibility and reasonable rates. Would highly recommend. Reviewed on: 10th June 2020
Roseanne's avatar
Roseanne

Easy and quick no fuss

4
Used Ratesetter a couple of times always quick to process and release the money Reviewed on: 10th June 2020
Mr M Taylor's avatar
Mr M Taylor

Extremely easy company to deal with

5
I have found Ratesetter to be a very easy company to deal with - fast, no long queues if you need to speak to someone, and very efficient. Basically what they tell you is what you get, not always the case with other companies in this day and age. Reviewed on: 10th June 2020
The Fella's avatar
The Fella

Excellent

5
So easy to invest and returns are good. Reviewed on: 10th June 2020
Malcolm Gunn's avatar
Malcolm Gunn

Excellent rates and no fuss application process

5
Have used Ratesetter on several occasions due to their competitive interest rates and easy application process. Also easy to make additional payments or pay loan off completely on line. Reviewed on: 10th June 2020
Cflahe1's avatar
Cflahe1

Straight forward and trustworthy for all your needs.

5
well is quite simple really. Needed some help sorting out my lifes little troubles and by complete coincidence found these guys online. The application was easy and straightforward and after a all the checks been done it was money in the bank after no time at all. Customer service is quick and people working there are really helpful and super nice. What else are you really looking for? They understand you and I definitely would recommend them to anyone. Reviewed on: 10th June 2020
Sandijs's avatar
Sandijs

Excellent Loan Provider

5
Good low rates, easy to apply, fast response! I like the way you can access your account online and check your balance and apply for a new loan, should you require one. Reviewed on: 10th June 2020
Brian Kelland's avatar
Brian Kelland

Excellent no nonsense service

5
I've used ratesetter for a number of years and have always been able to rely on a easy, fair and consistent service. I wouldn't go anywhere else Reviewed on: 10th June 2020
Mick-cook@hotmail.co.uk 's avatar
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