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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top Notch Lender!

5
I cannot fault Ratesetter in anyway. My loan was approved with hours at a fantastic rate that would leave other lenders bewildered! Reviewed on: 15th August 2017

Low rate loans extremely quick and easy

5
low rates easy access no charges for quick payments and no hidden charges on loan efficient and manageable repayments highly recommend unlike some of these companies out there that basically want to steel from people good service and I would certainly use again if required. Thank you Ratesetter for your help & support Reviewed on: 15th August 2017

Excellent affordable repayment terms

5
Easy, quick, and great service. Repayments managed easily and good accessibility to online account Reviewed on: 9th August 2017

Excellent service

5
Cannot fault at all. Excellent from initial enquiry through all processes. Would highly recommend. Reviewed on: 8th August 2017

Excellent, great interest rates

5
Was the best interest rates and the cash was in the bank very quickly. Reviewed on: 3rd August 2017

Really great company

5
Rate setter have been great to me , patient and understanding and have really helped me out .I would recommend them to anyone Reviewed on: 1st August 2017

Fantastic company just when I needed them

5
Been trying to consolidate my debts and not getting any luck from any other company. Finally rate setter came along and sorted me out for the better. Amazing! Thank you very much! Reviewed on: 1st August 2017

Fast, easy and reliable

5
From start to finish the process was simple. No hassle, no annoying phone calls etc. Just apply, get accepted and get your money! Reviewed on: 27th July 2017

real honest

5
easy quick to apply phone centre staff very helpfull Reviewed on: 24th July 2017

The best loan I've ever made

5
I applied for the loan at dawn. In the morning the money was available on my account. Interest charged was insignificant compared to other lenders. Considering that I do not have a great credit record it was a wonderful deal in every way. Reviewed on: 22nd July 2017

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