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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Handy and stress-free

quick answer, easy access website. low rates Reviewed on: 22nd July 2017

Quick and easy services.

Excellent and honest with no hidding cost.well pleased Reviewed on: 21st July 2017

Outstanding overall

Great customer service, pleasant & understanding customer needs, website is very user friendly, affordable repayments & low APR. Earn profit by investing your money into the company. Overall a great company which can help you & others. Reviewed on: 21st July 2017

easy and fast

he only took me 15 minutes only and I got the money 24 hours later!! and a great deal Reviewed on: 15th July 2017

Really quick and easy

Really quick and easy service with money into your bank account within days. I would definitely recommend. Reviewed on: 15th July 2017

The perfect lender.

The app is very helpful and the terms are very very clear and decent. Reviewed on: 14th July 2017

Rate setters gold

It was such a releif wen rate setter helped me the team were brilliant very co operative they did what ever they could to help me thanks rate setter Reviewed on: 14th July 2017

Awesome service

Very efficient process, no stress and transparent Reviewed on: 12th July 2017

Been spot on :)

Cant fault them, applied and got money straight away. Would highly recommend. Reviewed on: 11th July 2017

Easy application, quick money, great rates

I have taken loans via ratesetter and found the whole process very easy to follow. The rates were low and the were no issues when I wanted to pay early. I would use ratesetter again and would recommend to anyone looking for a loan. Reviewed on: 11th July 2017

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