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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy, simple

Dealt with the enquiry in the most straightforward manner. Very easy and made the application easy and relaxed - would recommend Reviewed on: 10th July 2017

Definitely the best affordable option...amazing idea.

Absolutely fantastic from start to finish.. applied..had a decision and money transfer within days... a********* Reviewed on: 10th July 2017

Easy, straightforward

Had a great experience with ratesetter, easy and fast to set up, great rate and no worries! Couldnt be happier with my loan! Sam Reviewed on: 10th July 2017

Top service

When I needed them, they were there Reviewed on: 10th July 2017

Really fast turnaround

Found the whole thing very easy to understand and money was in my account straight away all in all 10/10 Reviewed on: 9th July 2017

Professional, efficient and easy to deal with

Took out a 3 year personal loan. Very satisfied with the service provided Reviewed on: 9th July 2017

Great

I have to say, Rate setter was very easy to fill out the forms, and did not have any issues with them agreeing a loan. Went into my bank account the next day. Reviewed on: 8th July 2017

Very quick response and easy to apply.

Wanted to have one payment going out each month so I could manage my finances better. I found this site very easy and helpful and the money was available within a day. Great choice Reviewed on: 8th July 2017

Ratesetter

Very good lender, good customer care and their interest rates are fantastic. If I ever need a loan again I'd definitely consider Ratesetter. Reviewed on: 8th July 2017

Really easy and fast service

Nice, simple and easy service to use with full transparency. Reviewed on: 7th July 2017

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