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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Easy, simple and great.

5
Service is to simple to understand. Great to use and really quick. All managed online makes it a breeze 24/7. Reviewed on: 7th July 2017

Simple lending

5
Easy to apply, easy to manage, and easy to contact if needed. Reviewed on: 7th July 2017

Help when you ned it

5
My loan from you guys was the biggest amount of money i've borowed from someone without having to see anyone in person nor signe any documents. .manythanks Reviewed on: 7th July 2017

Amazing experience

5
Very quick and easy transaction. Very happy with the decision i made to choose the Rate Settler Reviewed on: 7th July 2017

5* EASY & 5* RATES

5
You meet the requirements and its easy to set up and its amongst the best rates, with no penalties for early repayment. Reviewed on: 7th July 2017

Good facility, easy acess, flexibility if you want to early repayment

5
I would highly recommend this service, they are fast, efficient and flexible Reviewed on: 7th July 2017

100% best !

5
Im using Ratesetters not for a first time,. Why them? Its simple, because they are the best. To work with them its so easy, and all things goes very fast with them in a good point. Im 100% sure that i will use their services not for ones again. Thank you Ratesetters ! Reviewed on: 7th July 2017

Quick and easy

5
Really quick decision to my request and great rates. Reviewed on: 6th July 2017

Great all round

5
Great all round . I was looking for a loan and didn't know where to turn, the only ones I could seem to find were payday loans. A friend recommended ratesetter and I got one with a great APR I was over the moon. Reviewed on: 6th July 2017

Ratesetter

5
I have had 3 loans through Ratesetter and each time they have been a breeze to deal with and any requests I wanted they have always dealt with professionally and in a timely manner Reviewed on: 6th July 2017

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