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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Secured a large loan when my bank couldn't

RateSetter gave us a loan for our wedding when my bank had turned me down. The terms and conditions where simple to understand too. Reviewed on: 6th June 2018

Oh so easy

Excellent rates and easy to repay quicker. Reviewed on: 2nd June 2018

Awesome loan product

Fast, easy online loan product. Highly recommended. Reviewed on: 14th May 2018

Simple and Quick Process

It was really simple and easy to receive my loan. I was able to change the date of my repayments and I got the representative rate. Reviewed on: 10th May 2018

Great rates but a bit slow

Applying for the loan, and getting the money was easy. However, they were extremely slow in reviewing and giving the money. Reviewed on: 27th April 2018

Great service

I got the amount I needed and in 2 days. Happy with that! Reviewed on: 22nd April 2018

Good Service

Easy online application with good customer service. Reviewed on: 11th April 2018

Fantastic Lender

It was so easy using ratesetter for my personal loan and the rates are very low and very competitive Reviewed on: 20th November 2017

Words well and good website

Product works well and reasonably well explained. Reviewed on: 8th November 2017

Simple Borrowing, Made Simpler.

RateSetter make the process of Borrowing 10x easier than it will ever be with a bank. An all round star company with great customer service and great rates. Reviewed on: 24th August 2017

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