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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

5
Great alternative to bank loans and a useful way to diversify your investment portfolio Reviewed on: 10th June 2020

Easiest process ever.

5
Applied for a small loan accepted very quickly all paperwork received and signed easily couldn’t be an easier process tbh. Reviewed on: 10th June 2020

Great, easy-to-use system

5
I’m a huge fan of Ratesetter having borrowed from them on and off for many years now. Reviewed on: 10th June 2020

Rates are poor compared to before, but feels quite secure

3
The way this is organised feels more secure for you money than other p2p providers, and they offer an isa option. But the rates have been dropping recently, and given the current climate the return doesn't really feel worth the risk anymore Reviewed on: 27th April 2020

Faultless service

5
Just works...... Offers great returns year after year after year Reviewed on: 16th January 2020

Good Return on Investment

5
So with everything there is a risk, I use RateSetter to invest my money with and get a return of 3.2%, it is a low risk and to date RateSettee haven’t lost anyone’s investment due to non payment of loans. So if you aren’t adverse to risk then I would suggest you take a look at RateSetter. Reviewed on: 3rd January 2020

Liquid, stable and innovative

5
In uncertain market conditions RateSetter continues to deliver consistent and stable returns, with added protection due to the innovative provision fund. Liquidity continues to be a pertinent topic for investors. RateSetter is making a name for itself as the most liquid peer-to-peer investment, with investors on average able to access funds within one day. Reviewed on: 19th November 2019

Easy to use and swift answer

5
I have used this company several times now, always easy to use swift decision and reasonable rates Reviewed on: 5th November 2019

Quick and easy process

5
I applied for a loan and it was approved really quickly with a very low interest rate. Reviewed on: 17th December 2018

Ok

4
Good experience for lending, however amount offered wasn't as high as I'd hoped. Reviewed on: 10th June 2018

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