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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Lending made easy

5
Straightforward, to the point. Does what it says on the tin! Easy to use website helps a great deal too Reviewed on: 3rd July 2017

Easiest loan I have ever had

5
Quick, easy and great rates much better than the high street banks, online application is easy to fill in and immediate response, why go anywhere else. Reviewed on: 3rd July 2017

Best and easiest loan I've ever applied for

5
The loan wasquick and easy to apply for and in my bank very quickly ,no extortionate Apr rates either . Reviewed on: 3rd July 2017

Simple and helpful

5
I like to be in control of my debt and RateSetter gives you than opportunity, the website is very easy to use and if you wanted to pay off more than your average payment it is easy to do that as well. Overall I have had no issues with RateSetter and would recommend them to anyone. Reviewed on: 3rd July 2017

Great service with good interest rates

5
Ratesetter are a great company with very competitive interest rates. Everything is clearly explained and the full balance and interest are easily obtained online. Would highly recommend! Reviewed on: 3rd July 2017

Great service with good interest rates

5
Getting a loan from Ratesetter was very easy. Everything was explained in clear detail and you can instantly see all details on line. The interest rate was by far the best compared with other financial institutions Reviewed on: 3rd July 2017

Excellent company

5
This company offers a very fast and efficient service which worked seamlessly and very quickly to solve my cash flow problem, they gave me a loan in a very quick and painless manner at an excellent interest rate. Reviewed on: 3rd July 2017

Fantastic service

5
Easy to set up, fast result and payment. Flexible - you can choose and change repayment dates. Couldn't reccommmed enough Reviewed on: 3rd July 2017

Very helpful

5
They helped me get a loan when i needed and the interest was very low Reviewed on: 3rd July 2017

So easy to deal with

5
Have been with ratesetter for years and so easy to deal with never any problems with loans and website easy to follow Reviewed on: 2nd July 2017

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