Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

No1 Rated

I have now borrowed from ratesetter on 2 occasions and each time was so easy and convenient. The service you get from them is second to none, they are easily the No1 Rated lender in my books. Reviewed on: 3rd July 2017

Very Good loan company

Very friendly, very quick with the loan, would use them again Reviewed on: 3rd July 2017

Simple, quick and great.

Really simple service and the rate are much better than you get through credit. I think if you can afford the service and like to spread out payments, then it is ideal. Reviewed on: 3rd July 2017

Great flexibility.

Im on my second loan with Ratestter. The flexibility to change the amount you payback each month without penalties is great. I can see all my payments and what I have left to pay. The customer service is good and I've rectified all of my issues although they have changed the website so I have to email instead of changing payments myself which is a little annoying but a minor issue for me. I am also investing money into Ratesetter and already seeing a return. This is a company that's helping my business. Reviewed on: 3rd July 2017

Quick, convenient, very reasonable rates and great tracking tool

Really simple loan application here with very competitive rates. Great tool to see how you're tracking and options to overpay. C Can thoroughly recommend. Reviewed on: 3rd July 2017

Very happy

Very easy to use, quick response times - clear where you are in their process all the time, loan came through very quickly, BR, Chris. Reviewed on: 3rd July 2017

Great rates and a great company

I was accepted for a loan by Ratesetter at a time of need, they have really helped me get my finances back on track. The rates are better than anywhere else online and they are easy to deal with, I would recommend Ratesetter to anyone!! Thanks Reviewed on: 3rd July 2017

Excellent service

Everything has been smooth and without problems, very pleased with everything Reviewed on: 3rd July 2017

Great interest rates

Average market interest rates good for all with medium credit rating to good credit rating cater for all types and very reasonable . Reviewed on: 3rd July 2017

Great lender

I have had a pleasant experience with reasonable interest rates good lender would recommend Reviewed on: 3rd July 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub