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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very happy. My second loan.

Excellent contact. Very profesional people. Reviewed on: 3rd July 2017

Professional Expertise

A first class company to deal with. Expert knowledge based on honesty and trust. Reviewed on: 3rd July 2017

Good service

Very good and easy to use the process was easy although the interest rate wasn't the best I used and paid off early so didn't have to much effect on me was easy to pay off. Reviewed on: 3rd July 2017

Happiness is a ratesetter loan

An easy and no nonsense loan company to deal with Reviewed on: 3rd July 2017

Clear information and easy to deal with.

I've had two ratesetter loans and found the process simple and relatively stress free compared with mainstream banks. Even paying off my loans early was easy, being able to access accurate figures on demand. Reviewed on: 3rd July 2017

Amazing service

Extremely good rates and ease of use ..surprised the company was unknown to me..will be referring to as the first option in any future requirements Reviewed on: 3rd July 2017

Brilliant

Easy to apply and flexible . Brilliant customer service. Reviewed on: 3rd July 2017

Handy and stress-free

Easy and quick. Website really easy to use. Reviewed on: 3rd July 2017

Fantastic

Fantastic service, I couldn't fault the speed and efficiency in which the loan was granted. I would highly recommend RateSetter rather than any of the high street banks for a personal loan. Reviewed on: 3rd July 2017

Trustable and easy

Trustable and flexible payment plan, I have had few times small loans with this company always easy to set up and low interest. Reviewed on: 3rd July 2017

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