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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter Experience

Always very helpful and reply quickly Reviewed on: 4th July 2017

Excellent clear service

Clear conditions and process, fits-free maintenence thereafter and I liked the fact the funding comes from various investors, not one bank. Reviewed on: 4th July 2017

Exsalent

Excellent customer services easy process nice and simplistic Reviewed on: 4th July 2017

Exactly what I hoped I would find!

This is how it used to be, Customer service is second to none and the rates that are offered are incredible. Anyone in need of finance are given decent dervice, extremely fare rates and periods of repayment that are realistic, I definately would recommend that after you have trauled through all the high interest charging and short terms companies that seem to flood our televisions etc that you try Ratesetter for a breath of fresh air! Reviewed on: 4th July 2017

Good Rate

I was searching for about a week comparing loan quotes and was looking at generally twice as much interest with other providers compared to Ratesetter. Overall I'm very pleased and have saved a hundreds of pounds by consolidating my credit card debt. Reviewed on: 4th July 2017

Great Customer care and trust

Ratesetter has helped me to get a handle of my finances. My debt is now tired up into one monthly payment which is clear and easy to keep track of. I could not ask for a better service. Reviewed on: 4th July 2017

Easy website and quick decision

From filling out the forms online to receiving the money in my account was so simple. All the terms were explained properly and being able to overpay with no charges is a massive bonus. Plus the rates of lending are some of the best around Reviewed on: 3rd July 2017

easy loan

i found it easy to get a loan with a min of fuss. Reviewed on: 3rd July 2017

Swift, easy and professional service

One of the easiest and quickest applications I've ever completed with an almost instant decision. The rest of the process was just as efficient and easily find all details and documents in one place. Excellent service! Reviewed on: 3rd July 2017

Great low interest and instant decision.

Brilliant low interest rates and an extremely quick decision. Had the funds really quickly too. Excellent service. Reviewed on: 3rd July 2017

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