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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant rates, fast decision!

Would definitely recommend! Applied for a loan and money in the bank before I knew it. Brilliant rates too! Reviewed on: 2nd July 2017

Hassle free service

Simple easy to use service. Excellent rates and quick decisions. Reviewed on: 2nd July 2017

Genuinely Helpful

I am very happy with Ratesetters and would highly recommend them. Their repayment scheme is excellent and so very reasonable. You don't feel like they're after your money, which says a lot, as the interest rate is realistic.. They really helped me Reviewed on: 2nd July 2017

Fast and Easy Loans

I have been using Ratesetter for a few years now when I need a personal loan. Their rates are excellent and the service is fast and easy to set up. Reviewed on: 2nd July 2017

First choice loan provider

The Rates are the lowest I could find and it was so simple to apply. I would recomend Rate Setters to anyone needing a loan Reviewed on: 2nd July 2017

So simple

The whole application process was simple and straightforward. No problems at all and a quick response/ acceptance with the funds paid in the next day. The rates are great too. Would definitely use again should i need to Reviewed on: 2nd July 2017

quick and hassle free

Had no problem. Agents knew what they were about, helpful and understanding. Overall great experience. Reviewed on: 2nd July 2017

easy tools & quick processing

well i wanted a loan to suit my needs. i saw rate setter was one of the lowest APR rates going and had good feedback. i applied for the loan with of ease using there peace of mind tools online, which only took a few minutes. i got a decision the next working day and the money was transferred into my account within a few days. the communication within the company are great and helpful. i also saw that you can invest money within them and make your own profit. its a good new way to pay your loan off quicker. also you have an online account to track and monitor. thanks rate setter for being such a wonderful, trusting, listening, advising company. very much appreciated for your help and being a part of your group. Reviewed on: 2nd July 2017

Excellent loan company

What more can i say than excellent loan company with good service all round, done over the internet no need to speak on phone which i prefer, they give the best apr interest very good infact, takes 2 minutes to go through application an was accepted straight away, money in the bank next day, i have used this loan company twice one loan after another never had no faults or issues with them, if you need to speak to customer service there very helpful an respond to your very quickly and uk based centre. Reviewed on: 2nd July 2017

The best simply that

The best loan with the lowest payments /interest And Hassle free , simply that! Reviewed on: 2nd July 2017

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