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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great rstes

No issues, quick and affordable. No messing around and really understandable Reviewed on: 2nd July 2017

Great service

I received a wonderful service from ratesetter. Their interest rates are very competitive also. Reviewed on: 2nd July 2017

Excellent experience.

It's fast, it's easy, and hassle free. Choose what sum of money you want over how long you want and hay presto.... With an Excellent pay back rate. Many thanks. Reviewed on: 2nd July 2017

No problem no worries

Don't have loads of paperwork to fill in accepted online and done in a few clicks. Simple. If only everything was this simple Reviewed on: 2nd July 2017

Simplicity

Rate setters service in my opinion is a very plain and simple service that worked very well for us Many thanks Andy Henson Reviewed on: 2nd July 2017

Easy and great value

Setting up a loan couldnt have been easier , all on line. Very imformative info sent to me and was organised within a few hours . The money was in my bank very quickly . The interest rate were fantastic . Many thanks , would definately use Ratesetter again Reviewed on: 2nd July 2017

it is so easy no problem great service

my son wanted me to borrow 3.000 pound for him so he could get married 24 hour later it was in my bank account. his dream came true thank you. Reviewed on: 2nd July 2017

Couldn't have been better

Clear website ,excellent rate ,no problems what more could you want so good I'm considering investing as a lender Reviewed on: 2nd July 2017

Great company to use

I'm not very confident sorting out financial items like loans etc but i found RateSetter very user friendly and straight forward . I managed to sort out a fantastic loan that covered all my needs and I have recommended RateSetter to all my friends and family. Would i use again ? Definitely ! Reviewed on: 2nd July 2017

Excellent service

Excellent rates, easy to apply, fast service, easy to navigate web site, clear information about repayments and intrest Reviewed on: 2nd July 2017

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