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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy online experience.

Low interest advertised but had to pay higher interest to get the loan. Satisfied with the interest ultimately quoted. No problems with RateSetter throughout. Reviewed on: 2nd July 2017

Ratesetter

Easy to use, great website which allows you to manage your own payments and have visibility of your borrowing in a very clear way. Highly recommend it. Reviewed on: 2nd July 2017

Easy Fast Effective

I found Rate Setter easy to use. They gave me a a fast answer and have been excellent since Reviewed on: 2nd July 2017

Rate setter couldn't be better !

Friendly and helpful customer service and a good rate ! Reviewed on: 2nd July 2017

Greatest personal lender on the market

Absolutely amazing lender, very straightforward paperwork to complete and virtually an instant decision. The website they provide is also exceptional showing your full account history and other special offers they have running. I recommend Rate Setter to anyone seeking a quick, friendly and very simple personal loan solution. Reviewed on: 2nd July 2017

Easy

We needed a small, short term quick loan and this was ideal for our needs Reviewed on: 2nd July 2017

Great way to purchase a new phone

Great way to get a new phone, interest rates are good and you can increase your payments if you like to pay off quicker. Would buy a phone again this way. Reviewed on: 2nd July 2017

Best by far

Ratesetter made it so easy to apply, get good rates and see what payments and when I'd be making them, taking the stress out of loan searching. It was so straight forward and avoided all the "hoops" a customer usually has to jump through in order to qualify or not as the case may be. I would definitely recommend them and having had my competitive loan over 18 months so far, rarely could you say that about other lenders. Reviewed on: 2nd July 2017

Very easy, no problems at alll

From an online search, found them to be a much better rate than your high street bank, or Sainsburys/Tesco, easy application, verification was good, no problem using again, as I have, twice Reviewed on: 2nd July 2017

Simple, quick & easy

The ratest are simple to understand and are very transparent. It's quick to sign up and check and easy to pay back however you would prefer Reviewed on: 1st July 2017

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