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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

good company

easy to you site very helpful staff which put you at ease when dealing with them Reviewed on: 1st July 2017

Quick and easy

Is my second loan from these guys. Its great that you can just clear the balance when ever you like. Reviewed on: 1st July 2017

RateSetter do what they say on the tin

I have been over the moon with the RateSetter service I have received since I took out a personal loan just five months ago. They were excellent. Their website is very user friendly and at the age of 66, I can navigate with ease. Their communication throughout was superb, I am clearly impressed. Reviewed on: 1st July 2017

great value

very easy to use and very efficient. Reviewed on: 1st July 2017

Handy and stress-free

Quick answer, handy website where you can change date of your direct debit payment. Reviewed on: 1st July 2017

FIVE STAR: Exactly what it says on the tin.

RateSetter offered me outstanding value to myself who needed a personal loan. A quality service, everything upfront with clear communication. I will have no hesitation to contact RateSetter if I require further loans. Their website is easy to follow and very user friendly. Reviewed on: 1st July 2017

Accommodating loans

I have never had any problems with ratesetter and was always given the best rates and have always been super helpful. I would highly recommend to anybody looking for a loan to go to ratesetter. Reviewed on: 1st July 2017

Easy loan provider

Easy to use very straightforward. Reviewed on: 1st July 2017

Professional friendly

I found ratesetter friendly professional upfront about cost of credit and in their assessment they made surethe loan was affordable suitable and sustainable Reviewed on: 1st July 2017

Great Loan Conpany

Had a very good service and every aspect of the loan was easy to understand as well as great service and a very good loan rate. Reviewed on: 1st July 2017

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