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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

My loan with RateSetter from a satisfied customer

Very easy and clear to apply for my loan with RateSetter, , all questions answered, nothing hidden they made it as simple as possible, money went into my account on the date promised and i was able to pay off my loan earlier with no extra charges incurred, when you call RateSetter the staff are very knowledgable, listen to you and help with every query , so i would definetly go back to this company again if i needed a loan again, much better than my bank thankyou, mrs gaynor beattie Reviewed on: 1st July 2017

Excellent loan provider

Rate Setter is an excellent loan provider with a low interest rate. They carry out soft credit searches so applying for a loan will not affect credit ratings. I will continue to use rate setter in the future. Reviewed on: 1st July 2017

Mr

Great and very quick. Didn't encounter any issues Reviewed on: 1st July 2017

Easy and fair

Decision was quick, the rates at my time of application were good and the money arrived quickly. Reviewed on: 1st July 2017

Excellent

I had never heard of ratesetter before and was very surprised at how easy they were to deal with and how quick the whole process was compared to other companies I have used in the past. They were also one of if not the cheapest too, which helped. Great customer service and helpful staff and all this combined means I would recommend them and use them again myself. Reviewed on: 1st July 2017

Really inpressed

I had problems getting a good loan, at a reasonable rate. When I found ratesetter, i was initially concerned due to the way it works. However, I have been delighted with the whole operation. It's seamless, and paying off the loan early was really easy too. Highly recommended to anyone. Reviewed on: 1st July 2017

Very easy

Had a fair bit to pay off some debts, got in touch with rate steer and rates where good and lowered my monthly outgoings, got myself sorted with no hasstle Reviewed on: 1st July 2017

Easy and hassle free

I had 3 credit cards which I had stupidly run up, reserching on line ratesetter came up as an option. A very easy and quick process to apply for a loan. I spoke with the customer service team and everyone was exceptionally helpful and happy to help. I've been able to spread the cost how I wanted to, for as long as I needed. I would definitely recommend to other, as it's really helped me manage my money! Thank you for this! Reviewed on: 1st July 2017

Good Service

Flexibility about payoff dates, low interest rates and easy to use online system. Reviewed on: 1st July 2017

A pleasure to deal with

This is by far the easiest and quickest loan I have ever had. Website was easy to use. Offer through within 5 mins at an extremely competitive rate and funds in my account within 24 hours. Highly recommended. Reviewed on: 1st July 2017

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